At 3Noobs Design, customer satisfaction is our highest priority. We are committed to delivering products of exceptional quality and craftsmanship.
Returns
* Returns are accepted within 7 days of delivery for eligible products.
* Products must be unused, undamaged, and returned in their original packaging with all accessories and documentation.
* Custom-made, personalized, or made-to-order furniture and décor items are non-returnable and non-refundable unless they arrive damaged or defective.
Damaged or Defective Items
If your order arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery by providing clear photographs and your order details. After verification, we will arrange a replacement, repair, or refund where applicable.
Refunds
Once the returned item has been inspected and approved, refunds will be processed using the original payment method. Processing times may vary depending on your payment provider.
Non-Refundable Items
* Custom or bespoke products
* Items damaged through misuse, negligence, or improper installation
* Products returned without original packaging
* Clearance or final sale items
3Noobs Design reserves the right to refuse returns that do not comply with this policy.